Deciding who gets paid for closing a sale is surprisingly difficult. I’ve seen it time and time again in the sales environments I’ve worked in. One person helps close a deal, but because it wasn’t “their” sale they get no credit or commission, and before long they’re disgruntled enough to leave the company.
Deciding who from among the sales team is eligible for sales credit is a complex but vital part of sales incentive design. If your team members don’t feel they’re being fairly compensated for their involvement, resentment will build and performances will drop.
Who Made The Sale? It Might Not Be As Straightforward As You Think
Anyone who hasn’t worked in a sales environment thinks it’s straightforward: You make the sale, you get paid commission. Of course those of us who work in sales know it’s not quite that easy.
While it’s true that each sales department has a team with quotas and targets to work to, that’s not the whole story. They say it takes a village to raise a child. Well, sometimes it takes a team to make a sale.




You must be logged in to post a comment.